TEKALOThe phone needs someone
During the rush, nobody has a free hand to pick up. A part-time employee just for the phone costs about €1,000 a month.
Takeaway and delivery orders
Your customers call. Tekalo takes the order.
The voice assistant that answers your restaurant's phone, takes takeaway and delivery orders, and sends them to the kitchen.
No commission€50 a monthFirst month free
What it costs you today
So orders go through the platforms
They often take 25 to 30% of every order. On 100 orders of €30, that is up to €900 you never see.
And customers who prefer to call go elsewhere
Regulars, older people, customers in a hurry: many don't like ordering through an app. If nobody answers, they call the restaurant next door.
Tekalo answers for you
Tekalo picks up every call, takes the order the way a waiter would and sends it to your kitchen. You keep your number, your customers and your margins.
Affordable
1,000 call minutes a month, about 500 orders. No commission on your sales.
Knows your customers
A regular calls again? Tekalo finds their name and last delivery address from their number and reads them back. This information stays with your restaurant.
As fast as ordering online
No app, no account, no basket: the customer says the order in one go. Tekalo answers several calls at once.
Almost no mistakes
Tekalo only knows your menu: it cannot invent a dish or a price. The total is calculated by the software, and the whole order is read back to the customer before it is placed.
100 orders of €30 in a month
On a platform at 30%€900in commission
With Tekalo€50no commission
Example. Commissions vary by platform and contract. Platforms deliver and bring you new customers; Tekalo takes the orders of the customers who call you, and delivery stays yours.
How it works
- 1
We set up your menu
Dishes, options, prices, opening hours and delivery area.
- 2
You forward your number to Tekalo
Every call, or only the ones you do not answer.
- 3
Orders come in
On your phone or tablet, with a notification, and the ticket prints by itself.
You stay in charge: every order arrives confirmed; if you cannot make it, you cancel it and call the customer back. The customer pays you as today, at pickup or on delivery.
What else Tekalo does
- Speaks French, English, Chinese, Spanish, Italian and German.
- Stops offering a sold-out dish: one button is enough.
- Takes no order when the kitchen is closed, and tells the customer.
- Checks that an address is in your delivery area.
- Passes the call to your team when the customer asks or a question is for them.
- Exports your orders for your accountant, as CSV or PDF.
Simple pricing
Essential€50 / month
- First month free, unlimited minutes
- Phone number included
- 1,000 call minutes included every month, about 500 orders
- Beyond that: €0.05 per minute
- No commission on your orders
- No commitment, no setup fee
VAT not charged (TVA non applicable, art. 293 B du CGI).
Questions
Do my customers know they are talking to a virtual assistant?
Yes. Tekalo says so at the start of the call, as the law requires. It does not stop anyone from ordering.
What equipment do I need?
A computer or an Android tablet at the counter. Getting started, call forwarding and a test included, takes about an hour.
Do I keep my number?
Yes. You set up call forwarding with your operator to Tekalo's number, included in the plan, and you can turn it off whenever you like. Whether forwarding costs anything depends on your phone plan.
Can I change my menu myself?
Yes. Dishes, prices, options, sold-out dishes: you change everything from your restaurant space, and Tekalo uses it straight away.
What if Tekalo does not understand?
Tekalo's speech recognition knows the names of your dishes, which avoids most mistakes. If it misheard, Tekalo asks the customer to repeat, and the whole order is read back before it is placed. When a call really needs a person, Tekalo passes it to your team, or the request shows up so you can call the customer back.
What if a customer mentions an allergy?
Tekalo passes the call to your team automatically: allergy questions are answered by you.
Does Tekalo take payments?
No. The customer pays you as today, at pickup or on delivery.
Are calls recorded?
No. Tekalo keeps the text of the conversation so you can read it again, but never the sound.
Where does the data go?
The Tekalo server is in France. During a call, the customer’s voice is transcribed by Soniox in the European Union and not kept; replies are written by Anthropic (language model) and spoken by ElevenLabs (speech synthesis), and the call goes through Telnyx (telephony) and Cloudflare (network), in the United States, with the safeguards the GDPR requires. The details are in our terms of sale.
How do I stop?
There is no commitment: turn off call forwarding, remove the printing app from your computer or tablet, and write to us to cancel.
Try Tekalo in your restaurant
Write to us with the name of your restaurant: we set up your menu, and the first month is free.
Write to usstonetechdigital@gmail.com